Quality is Always Our Top Priority
Advanced equipment, expert QC technicians, and a rigorous quality control system enable us to deliver high-quality prototypes and end-use parts to our customers.
- 20+ Inspection Equipment
- 10+ QC Engineers
- 1 Certificate
Quality Control in Every Step
Quality control measures involve systematic processes and inspections implemented to ensure that the parts meet specified standards and customer requirements, aiming to minimize defects and maintain consistent quality.
Before the production stage begins, our engineering team performs a technical assessment of your parts design. This includes an assessment of important factors such as material, surface finish, structure, process, and other details of your 3D and 2D drawings.
On our customer’s request, we provide a certification of the material we used to make your parts. The report comes from the raw material manufacturer and usually includes material heat number, material grade, material dimensions, mechanical properties, chemical analysis, etc.
We strictly obey the ISO9001:2015 requirements. The quality control staff conducts routine inspections for all parts that are being produced every 2 hours. This further prevents risks from happening.
For all orders, we provide full dimensional inspection reports on request. This report will include the following: quantity of parts, critical dimensions, threads and tolerances, thicknesses and depths, part appearance, etc.
We know about the unpredictability of logistics. Therefore, we make sure we lower the risk to the parts during our packaging process. Four layers of protection: wrapping paper/EPE/foam/paper/wooden box are applied during the packaging process, ensuring that we deliver the most high-quality and beautiful parts to you.
Equipment for Quality Assurance
We have the latest equipment to perform inspection processes.
- Height Gauge
- Coordinate Measuring Machine（CMM）
- Surface Roughness Tester
- XRF Analyzer
- Rockwell Hardness Tester
- Outside Micrometers / Inside Micrometers / Dial Indicating Micrometers / Vernier Caliper
- Pin Gauge / Gauge Block
Quality Inspection Documentation
We provide comprehensive quality documentation for all projects, including inspection reports, material certifications, and compliance documents.
Dimension Inspection
We use vernier calipers, micro-calipers, height gauges, CMM machines for parts to ensure precise measurements.
First Article Inspection
First Article Inspection (FAI) verifies that the initial part produced in a new or modified production run meets all design specifications.
Material Certificate
Material Certificates confirm that the materials meet required chemical, mechanical, and physical standards.
Performance Inspection
Performance Inspection tests products to ensure they function reliably under real-world conditions.
RoHS Report
RoHS certifies that our electronic products comply with the Restriction of Hazardous Substances directive.
CMM Inspection Report
CMM Inspection employs Coordinate Measuring Machines to measure complex parts with high precision.
- ISO9001:2015
- ISO14001
- IATF 16949
- ISO 13485
Quality Certification
Getzshape is ISO9001:2015 certified to ensure that parts are efficiently manufactured to meet customers’ requirements. Our partners manufacture in compliance with, among others, the following standards:
Resolving Quality Issues
If the parts you received do not meet specifications, you will have the option to enjoy our rework or refund policy. You can issue any complaint within 5 business days after receiving the products. Our after-sales service team will resolve these issues as soon as possible, usually within 1-3 business days. We promise that if quality problems are caused by fabrication, Getzshape will be responsible for free maintenance or rework.
- Unacceptable processing defects
- Product not available
- Fail to meet tolerance requirement
- Incorrect material / finish